Junior Business Development Rep

We are interested in hearing from candidates interested in pursuing sales in a services-based industry within a startup environment in design and technology. The ideal candidate will be interested in how design, strategy, and technology impact organizations, industries, and society.

Candidates should consider themselves builders compelled to find efficiencies to collaborate and aspire to be leaders.

Working at Tennis

Tennis is a trusted partner for organizations looking to drive marketing excellence and innovation through technology, communications, and strategy. As a Junior BDR at Tennis, your role will be highly collaborative and multifaceted. You will work closely with prospects, clients, and our senior leadership.

Our team is full of self-starters, builders, and thinkers who are curious about technology and design. Our culture is highly collaborative and supportive, and we live by the values of tennis.

Tennis Values

Our values are critical indicators of success in the role and are vital to our hiring process. Please be prepared to discuss how you connect with and exemplify these values

• Bias For Action: Taking action is our default state
• Radical Transparency: Creating safe spaces for open communication and trust
• Process Driven: A robust process is the foundation of excellence and the roadmap for continuous improvement
• Always Beta: A growth mindset means we are all a work in progress
• Good People: We want to work and collaborate with good people
• Inclusivity: Diverse teams drive positive impact
• Co-Design: We follow a human-centric design process that weighs client and stakeholder input heavily.

Our Purpose

Driving digital transformation into marketing excellence.

Our Promise

The Tennis team strives to uphold our promise to both clients and each other. Our promise has three key components: Quality, Reliability, and Peace of Mind.

Diversity

Tennis strives to take action on our diversity and inclusion plan. We hold ourselves accountable for fostering diversity within our company and the industry. We welcome all applicants and wish to foster an environment where you can bring your whole self to the role.

Remote Work

Our office is located in central downtown Toronto. We operate remotely, this role will start off in-office during the training months and progress into a hybrid role with expectations of coming into the office a few days a week. Additionally we come together monthly, quarterly, and annually as a team for social events.

• There will be an in-office and virtual schedule for the first three months of training
• Regular hybrid schedule but flexible
• Able to come into the office when required or when asked for training
• Capable of attending in-person meetings when applicable

Job Description

The Junior BDR will work directly with Tennis's Executive Director to prospect, generate opportunities, learn,  drive new business, and learn. This role has long-term potential as the first full-time BDR at Tennis. We have scaled up and built a career roadmap for the first four roles within the sales function to coach and grow the junior BDR along the roadmap.

Responsibilities Include:

Months 1–3 are about learning as much about the business as possible. 

Day-to-day responsibilities at this early stage include researching, prospecting "tier 1" accounts, building relevance, cold calling, email outreach, relationship building, shadowing, and learning.

In addition, day-to-day responsibilities will include training and learning about the business, approach, philosophy, and process.

Success will be measured by the rep's ability to hit their activity metrics and the number of qualified sales opportunities. During year 1 Compensation will be a mix of based + commission on sales accepted opportunities.

Months 4–12 will be based on execution. By month four, the junior BDR will have a strong understanding of the tools, positioning, and strategy and can start sequencing some cold approaches from our sales software, Apollo, along with cold calls. Success will be measured by activity metrics and the number of Sales Accepted Opportunities (SAO) generated.

If the rep is successful in their first year, they will immediately move up to BDR level 2. Level 2 of this role will be base + commission on revenue sold.

This is an entry-level position with coaching provided. Experience in the following tools and functions is an asset.

• CRM tools such as Close.io
• Prospecting tools such as Apollo or similar
• Utilizing video tools such as Loom in the sales process
• Any experience prospecting and creating your process for staying organized
• Experience with email outreach
• Any solution sales experience
• UX Design and Development
• Cold Calling
• Cold Email Outreach

‍Strategy: The degree to which a new hire learns and strategically applies the systems and processes.

Deliverables: The degree to which a rep meets their metrics and goals.

Standards: Consistency of daily activity metrics.

Skills: The level of commitment a new hire shows to learning and applying new concepts.

Coaching: Receives, offers, and implements feedback.

Initiative: How much initiative does the rep show in expanding their skillset and learning.

‍Team: Actively seeks support when needed. Asks questions to help facilitate learning

Cross-functional: Partners with team members when needed to help meet goals. Share feedback on what they need in order to be successful.

Initiative: Shows an understanding of the production process and deliverables.

‍Feedback: Learning how to ask and receive feedback from clients and colleagues to help support the sales cycle.

Client Focus: Learning a client's needs by actively listening and asking questions.

Consultation: Begin to identify areas of opportunities and leverage extended teammates to build solutions.

Activity metrics and goals will be discussed with candidates who are invited into the interview process.